Faqs

Quick answers about shopping with Vanity Glow — Korean skincare shipped from Mississauga, Ontario.

What type of products does Vanity Glow offer?

Vanity Glow offers premium Korean skincare products — cleansers, toners, serums, essences, moisturizers, and masks from brands including Anua, COSRX, Beauty of Joseon, Medicube, and SKIN1004 — curated to help you build a healthy, glowing-skin routine.

Does Vanity Glow ship internationally?

Currently, Vanity Glow only ships within Canada. All orders ship from Mississauga, Ontario, so there are no customs or duties surprises.

How much does shipping cost?

Orders are processed within 1–2 business days. Standard shipping is CA$13.00 (3–9 business days) and Express is CA$18.95 (1–2 business days), anywhere in Canada. Every order includes tracking.

What is your return policy?

You can request a return within 7 days of receiving your order. Items must be unopened, unused, and in their original packaging, and approved returns are issued as store credit. Sale and final-sale items cannot be returned. If your order arrives damaged, please contact us with an unboxing video so we can make it right. See our Refund Policy page for full details.

What payment methods do you accept?

We accept credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.

How can I contact customer support?

Email us at mhd.jaaztrading@gmail.com or call 647-969-2207. For anything else, visit our Contact Us page — we're happy to help.